We work day and night to ensure that your business gets the most benefit from our call answering.
Grasp Solutions boasts the expertise of our operators and their nature of getting the best results for a client.
With the proper approach that we customize for your brand, we ensure that our clients are always satisfied.
We constantly work to rethink and redefine the brand objectives of client requirements. As a result, we can continuously improve our services and provide taxi dispatching clients with an ideal call center.
Gathering feedback from the stakeholders on our dispatching service to ensure ideal taxi dispatching services.
We provide clients with reports that offer clear insights into the performance and operations of the center.
When a taxi customer calls, they usually need a car now. If the phone rings out, or they wait on hold, they open an app or call the next company on the list. For a taxi fleet, the phone line is the front door, and every missed call is a ride that went to someone else. Grasp Solutions answers your taxi booking line around the clock, in your company name, with trained people rather than an AI system.
Some fleets only need the phone covered: we take the booking and your own dispatcher assigns the car. Others hand us the whole board, so we also assign drivers, watch trips and handle problems. If you want the board covered too, see our outsourced taxi dispatch service. We work inside the platform you already use, including TaxiCaller, iCabbi and Autocab.
The same booking line runs for taxi fleets across the US, with local notes for New York, Long Island, Chicago, Los Angeles, San Francisco, Las Vegas, Houston, Dallas, Washington DC, Boston, Atlanta and Florida, including Orlando, Tampa, Miami and Fort Lauderdale and Jacksonville.
Yes. Callers hear your company name and your greeting, and bookings go into your system as if your own office took them.
Yes. Many fleets start with the hours between 10pm and 7am and the weekends, then add overflow cover for busy daytime peaks.
No long-term contract. Cover runs month to month, with special rates for overnight, weekend and holiday only cover. Get in touch and tell us which hours are hurting.
Our team of highly qualified professionals is always here to serve you the way you always wanted to be served, Lets Grow Together!
+1-888-6133313