WE'RE HIRING IN LAHORE

Call Center Jobs in Lahore

Answer inbound calls and chats for businesses in the United States. No cold calling and no sales targets, at our office in Lahore Cantt.

Full-time

9 hours a day, 6 days a week.

On-site in Lahore

Our office on Main Walton Road, Lahore Cantt.

Training provided

Learn the software and client rules before you go live.

One requirement

Good English communication skills.

About the role

Our agents answer calls and chats in each client’s own business name: booking appointments and rides, taking messages, answering questions and helping customers with their orders.

This is an inbound job. We do not do cold calling or telemarketing. If your English is good and you enjoy helping people, we will train you.

Watch this short video first. It explains the job and how to join us.

What a call center agent does

Every shift is different, but these are the core tasks.

Your day-to-day

What you need

Helpful, but we train you anyway

Life at Grasp Solutions

We work hard on US time, and we make time for the team too.

Weekly box cricket

Every week it is GRASP Titans vs GRASP Warriors. We post the highlights on our cricket channel.

Events and birthdays

We celebrate birthdays and team events together. See them on our Instagram.

Supervisor on every shift

Help is always on the floor when a call gets difficult.

Room to grow

Strong agents can move into taxi, limo and delivery dispatch roles.

OUR WEEKLY SPORTS

Watch us play: GRASP Titans vs GRASP Warriors

Every week the team plays box cricket. Our two in-house sides, the GRASP Titans and the GRASP Warriors, go head to head, and we post the highlights on our own YouTube channel.

Shift timings

Full-time: 9 hours a day, 6 days a week. Our clients are in the United States, so shifts follow US time. Most work is in the evening and overnight in Pakistan.

Where you will work

E-48-1-A, Main Walton Road, near Defence Morr, Super Town, Lahore Cantt, Lahore 54000. Walk-in interviews Monday to Saturday, 7:00 PM to 9:00 PM.

Apply in two minutes

Fill in the form and our HR team will get back to you. Or walk in for an interview, Monday to Saturday, 7:00 PM to 9:00 PM.

Frequently asked questions

No. All calls are inbound. Customers call our clients, and you help them. There are no sales targets and no cold calling.

Yes. If your English is good and you are reliable, we will train you.

Yes. Shifts are 9 hours a day, 6 days a week, on US time.

No. The only requirement is good English communication skills.

No. Everyone works from our office in Lahore Cantt.

Other jobs at Grasp in Lahore

Taxi Dispatcher

Bookings and drivers for US taxi companies. View job →

Limo Dispatcher

Reservations and chauffeurs for US limo companies. View job →

Delivery Dispatcher

Live orders and drivers for US delivery companies. View job →

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