We are not a bunch of dozens, even hundreds, of rookie agents working out of makeshift home offices. Our virtual receptionists in Chicago are customer service and call answering experts, working out of our Chicago office.
Our operations and services are around-the-clock solutions, even in after-hours live call answering.
Receptionists ensure multi-lingual answering service for easier assistance in different languages.
Our virtual receptionists are trained professionals for ideal representation of your business.
Ensuring seamless caller experience we customize call greetings and scripted responses for customers.
Our employees have extensive training in various industries, and we offer specialized solutions for numerous fields. We also collaborate with various scheduling systems and software to provide personalized service and enable seamless client administration. Here is our simple 4-step process:
Tell us about your company, the greeting you wish to use, and the way you want us to handle calls. Then, just confirm who should receive call transfers when they become available, or messages, depending on your plan.
Your company phone will be routed to the special number we give, allowing us to identify when an incoming call is for you. You can choose to forward all calls or just missed calls to us.
If you would like, our polite and knowledgeable receptionists will answer your business calls around-the-clock with your customised greeting. We can take messages, transfer specific calls, respond to frequently asked questions, enter leads into your CRM, accept orders, handle payments, set up appointments, and more, depending on your plan.
Following every call, you will receive a message as soon as possible via email, SMS, or both (at your discretion) with information on the caller, including name and phone number as well as, of course, the reason for the call.
We take great pleasure in our ability to answer calls in an average of less than 10 seconds, so you don’t lose disgruntled callers to your rivals. We ensure all calls are catered and particularly managed in the most polite and generous way possible.
Utilizing virtual receptionists in Chicago is easy with Grasp Solutions. Hiring teams and managing administrative issues can be quite hard for growing companies, startups, and small businesses. We provide solutions that reduce all your problems with ease!
Strengthen your small business in Chicago and nearby locations with our affordable call answering service. Live operators offer courteous assistance that improves customer relationships and satisfaction without the cost of full-time staff.Â
our services
Our Services
22 E Schaumburg Rd Schaumburg, IL. 60194
info@graspsolutions.net
+1-888-6133313
