Our dispatchers already work inside Limo Anywhere day to day, and limo operators who only need the phones covered overnight start with our after-hours answering service or add overflow call handling for prom and convention weeks. We run the same desk for operators in Las Vegas and through our wider limo dispatch center, with no contracts to sign.
Round-the-clock availability to ensure that our agents are always available for your calls.
We have a cloud-based business continuity planning working 24/7 to ensure all data is safely managed.
Reduce labour shift expense with virtual call center representatives that miss no calls even after hours.
Developing cutting-edge, modern IT solutions to streamline dispatch centers for Limo Services is one thing. However, optimizing the call centers with trained professionals and transparency in work is equally important. We are proud of our successful call centers for limo dispatching service.
Limo dispatching needs prompt feedback management to resolve issues and improve the overall performance.
Transparency in reporting is one of our key selling points. We make sure you get the accurate data from your service.
Each company has a unique requirement, we create customized plans for each one of our clients. With a suitable plan, the management and dealing of customers become quite efficient. We understand that for businesses offering limo service, managing bookings and dispatch can be overwhelming, especially during peak seasons. That’s why our team provides reliable support throughout the year.
Prioritizing customer satisfaction, we respond to all calls in less than 3 rings. The complaints, concerns and booking are all promptly managed by us.
No matter which time zone, location or area you serve, our call center agents are always ready to assist your clients over the phone at any given day.
Customers are the core aspect of Limo Dispatching Services, we keep a check on customer complaints and address them on time for better quality of work.
We streamline your work operations to generate higher revenue through the means of efficient route planning, smooth coordination and no delays.
We use advanced tools to book and manage the clients to ensure that there are no mistakes. The team is trained for dispatching and booking.
Compared to an in-house team you can get better, more advanced call answering services with our call center for limo dispatching.
Research by Dr James Oldroyd of MIT Sloan with InsideSales.com put numbers on something every operator already suspects. The odds of making contact with a lead fall by more than ten times within the first hour, and the odds of qualifying one fall by more than six. Move from responding in five minutes to responding in thirty and the odds of contact drop by a factor of around a hundred.
A limousine enquiry is exactly that kind of lead. The customer planning a wedding or booking an airport run has messaged three operators, and the first one to answer with a real person and a straight answer usually takes the job. The other two are quoting into a decision that has already been made.
Answering is only half of it. Whoever picks up has to know that an as-directed hourly booking is priced and planned differently from a point-to-point transfer, and that an airport run needs a flight number rather than a street address. They need to ask about passenger count, luggage, extra stops, child seats and whether gratuity is included, because a quote given without those is a quote you will have to revise later — usually in front of the customer.
Our agents work from your own rate structure and your own questions, in your company name, so the caller gets a usable answer on the first call rather than a promise that somebody will ring back.
These are two separate jobs and it is worth being clear about which you need. This page is about inbound calls — reservations, quotes, account enquiries and the customer who rings to change a pickup time — answered under your name.
Working the board itself is the other service: assigning and chasing drivers, placing and accepting farm-outs, tracking flights. That is covered on limo dispatch services. Plenty of operators take both, but they are staffed differently and it is worth knowing which problem you are actually solving. See also after-hours cover and overflow call handling.
Yes. We work from your rate card and your rules, and we do not invent numbers. Anything outside the card is escalated rather than guessed.
We take the booking and enter it in your system while the caller is on the line, if you give us access. Message-only also works if you prefer.
Yes — many operators route to us only when their own line is busy or after hours, so nothing rings out at the moment a customer is deciding.
No contracts, and special rates can be arranged at higher volumes.
This page covers one fleet type. For how outsourced dispatch works across taxi, limo and delivery together, see dispatch center services.
Our team of highly qualified professionals is always here to serve you the way you always wanted to be served, Lets Grow Together!
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